Who we are

EBS Services (Electrical & Solar & Battery Services PTY LTD) is a VAT Registered Company

Shop Address: The Dojo Lifestyle Centre, 152 President Pretorius rd, Northmead, Benoni.

Our website address is: https://solarproshop.co.za.

Terms and Conditions EBS Services PTY LTD

We have a Strictly NO REFUNDS/NO RETURNS Policy.
Warranties applied by individual suppliers.
All rights are reserved and EBS Services have the right to change/omit any of the following:

Our aim is to offer you a service in the industry, Guidance on what you are trying to accomplish and recommendations on what to use or do.

Product Warranty/Claims

Each Product (Inverter, Battery, Solar Panel etc…) Warranty is carried by the main supplier. Equipment that is faulty will be sent to supplier for assessment. Unfortunately, we do not control the “time frame” it may take for the assessment or repairs, if “rejected” EBS Services we will give feedback from supplier, however no further action can be taken from our part.

Items Not Covered:

• Cable
• Connectors and Electrical Switchgear
• AGM and GEL Batteries
• DIY Kits,Modified Sine Wave Inverters


We would like to ensure the process gets done as quick as possible, to help us speed thing up a bit please provide the following:

For warranty/repairs the following may be required:

• Original receipt and product packaging
• Copy of the Certificate of Compliance of the installation and Electricians Contact Info
• A Fault Report to be completed
• Other information required by supplier

The following may impact your warranty:

• Holes drilled into the frame of a solar panel, Glass cracked or damaged
• Physical damage to equipment (Leaks, Swelling, Scorch Marks etc…)
• Other conditions that may have caused damage due to incorrect usage, abuse and/or negligence

For Professional Installations, Site Assessments and On-Site Services please talk to one our consultants

Online Transactions

All Online Transactions are done by a 3rd Party approved financial institute, only once the transaction is approved and processed will the funds be available to EBS Services. No purchases will be processed until the full amount due reflects in our Bank Account. Any Refunds (due to incorrect order/no stock) will be done via EFT once approved by Management Only.


When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymised string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.


If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.


If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Who we share your data with

If you request a password reset, your IP address will be included in the reset email.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognise and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where your data is sent

Visitor comments may be checked through an automated spam detection service.

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Our operating hours are:
Mon-Fri 08:00 - 17:00
Sat 08:00 - 13:00
Your Consultant is Diane.
How can we help you?